Help
Support
Questions, problems, corrections — we answer everything, kindly.
Common questions
How do I restore my All Access purchase?
Open the app → Settings → Restore Purchase. Make sure you're signed into the same Google account you bought with. If it still doesn't unlock, email us and we'll sort it out.
Where is my data stored?
On your phone, and only there. The app has no account and makes no network calls, so your highlights, notes, and progress exist on your device alone. Back up your notes with the export feature (Settings → Export notes). Deleting the app deletes its data — there is nothing of yours anywhere else.
A text seems wrong or is missing a section.
Check the text's overview page first — many of these manuscripts are genuinely fragmentary, and what looks like a missing passage is often a real gap in the papyrus, which we mark rather than fill. If you've found an actual error, tell us: corrections make the library better and we credit fixes in update notes. Our rules are on the Sources & Standards page.
When do new texts arrive?
The roadmap is public — in the app's Library screen and on the texts page. All Access owners get every future text at no extra cost.
Contact
Email support@thegnosticlibrary.com. A real person reads every message, usually within a couple of days.